Feedback & Chat
Feedback and Chat platforms enable conversations between brands and customers at several touchpoints, including pre-qualification, sales, onboarding and customer service. Interactions may be enabled or augmented by AI (Chatbots) and integrated with C...
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Top 7 User-Ranked Companies
These are companies ranked highest by Industry Index users that have experience with the technology.
A big data industry deserves big data market intelligence.
Harness the power of online attention data to get real-time insights about trends, online readership, and marketers consuming data on Feedback & Chat tech.
Business 2 Community August 2017
Business 2 Community September 2017
Just think of Feedback and Chat platforms as call centers in the digital age. Robot operators are standing by.
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